Privacy Policy

Last Updated: June 2026

At Platinum, we respect your privacy and are committed to protecting the information you share with us.

Information We Collect

When you submit an inquiry, request a quotation, order samples, or contact us through our website, we may collect:

• Name
• Company name
• Job title
• Email address
• Phone number
• Shipping address
• Order and inquiry details

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and quotation requests
• Process sample orders
• Provide customer support
• Communicate regarding products, pricing, and order status
• Improve our products and services
• Send updates, catalogs, and promotional communications related to our business

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may be shared only with trusted service providers when necessary for:

• Shipping and delivery
• Payment processing
• Website operations
• Customer support services

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

Marketing Communications

You may opt out of receiving marketing emails or promotional communications from us at any time by contacting us or using the unsubscribe option included in our emails.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website performance.